– All deliveries must be signed by an adult signature.
– Orders placed before 4 pm EST Monday-Friday will ship the same day.
– Orders placed after 4 pm EST Monday-Friday or on weekends will ship the following business day.
– Shipping typically takes 1-5 business days.
If you have not yet received your shipping confirmation email, please contact us and we may be able to make changes to your order. If you have already received your shipping confirmation email, your order has already been shipped and we cannot make any changes. We apologize for any inconvenience this may cause.
Receiving a package is often an exciting experience for any recipient, but signing for your package can be a daunting task. By law, all items must be signed for by an adult – this means that even if you’re expecting a small package, you will still need to provide your signature.
No, we do not currently ship internationally.
We are unable to ship to certain states due to state restrictions on vaping products. Some states have banned the sale of flavored vaping products with nicotine, while others have banned the sale of all vaping products. We are always working to update our shipping restrictions, and we hope to be able to ship to your state in the future.
It is possible that your package will be delivered the next business day even if it is marked as delivered. Sometimes, packages are marked as delivered but are not actually delivered until later.
If your package is not delivered by the end of the next business day, please check with your neighbors to see if they received it by mistake. Our shipping labels are very clear, but mistakes can happen. You can also contact the shipping carrier directly to see if they have any information about your package.
We’re sorry to hear that you’re not happy with your vape product. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same unopened condition that you received it, including the original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us here: [email protected] Please note that returns will need to be sent to the following address: 8000 Harwin Suite 421 Houston, Tx 77036
You can return an unopened vape within 30 days of purchase for a full refund.
You can expect your return to be processed within 1 week of us receiving it.
You can expect to see the refund in your account within 3-5 business days once it’s processed.
Customers are responsible for shipping costs unless the vape is defective. In that case, we will cover the cost of shipping and provide a return label.
No, you are only responsible for shipping charges if the vape is not defective. If the vape is defective, we will cover the cost of shipping.
We accept all major credit cards.
We understand the need for convenience when it comes to making payments and for this reason we accept all major credit cards. Whether you’re paying for a single item or multiple items, our payment system is designed to make the checkout process as secure and easy as possible.
Unfortunately, PayPal is not currently an option for payment. We are always looking for ways to improve our customer experience, and we hope to offer PayPal as a payment option in the future.
Vapeshopnextgen is responsible for any defects in our vapes. Please contact us at [email protected] so we can help you determine the best course of action. When you email us, please be as descriptive as possible about the issue you’re experiencing so we can better assist you.
Please note that in order to receive a new product, you will need to send back the defective vape. Once we receive the defective vape, we’ll send you a new one as soon as possible.
We appreciate your patience and understanding. We’re here to help, and we want to make sure that you’re happy with your Tyson Vape.
Diminished flavor: When the flavor starts to wear off, and vapor becomes tasteless and dull, it usually means that the wick of your disposable is getting dry.
Burnt taste: A burnt hit on a disposable means that the liquid finished before the battery—if no juice is left in the tank, you may get a nasty hit and maybe notice a slight burning smell.
TIP: In our experience, you can also burn the coils as a result of vaping too frequently or too heavily. Taking a little break in between puffs is recommended, and if you feel the temperature of the disposable case getting very hot, it’s time to put the product down and give it a rest.
Our vapes is THC-free.
